Tuesday, May 26, 2009
Replacing the Achieva's radiator (and yet another rant on Haynes manuals)
This morning, I checked on Alldata, which is more or less transcribed from the factory service manuals. The procedure they give for removing the radiator fan shows the Hayes manual left out a critical piece of information: The only good way to remove the radiator fan on a Quad Four powered Achieva is to unbolt the front motor mount and push the engine back.
I mentioned this to a co-worker, and he noted that in the Subaru world, Haynes is notorious for leaving out a key note in the timing belt directions that results in one part being installed 180 degrees out. I can understand making a mistake. What I can't understand is that, when this mistake was brought to their attention, Haynes neither chose to come up with a second edition nor even include an errata insert noting this. Protecting a reputation is vital to ensuring your product's success. If you don't make sure your repair guides are accurate, word will get out, and people will turn to competition. That's why I make a point of buying factory service manuals instead, although this is the first time I've personally encountered a Haynes manual botch a description so badly that their procedure isn't physically possible. The Haynes manual came with the car, in case you were wondering.
Labels: Automotive Awefulness